AI ROI

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Article · 4 min read

The Transaction Is the Highest-Value Unit of AI

Enterprise AI is typically evaluated at the workflow level: how much more productive is a knowledge worker, how many support tickets are deflected, how fast does a process complete. These are legitimate measures of value. They are not the highest-value measures available to large enterprises. The highest-value AI decisions happen at the transaction level, and IBM Z is where those decisions live.

14 Apr 2026 Transactional AI IBM Z

Article · 5 min read

The Most Valuable AI Investment You Can Make Is Probably Not New

Enterprise AI strategy is dominated by the search for new capabilities: copilots, agents, generative interfaces. This is the wrong place to look first. The highest-return AI investments available to most large enterprises are not new decisions. They are better versions of decisions already being made millions of times per day inside operational systems that have been running for years.

9 Dec 2025 AI Strategy AI ROI

Article · 5 min read

The Real ROI Calculation Is Not What You Were Sold

Model accuracy is not a business metric. It is a technical specification for how a model performs on a test dataset. The business value of an AI deployment is determined by the quality of the decisions it makes in production and the financial consequences of the ones it gets wrong. Most AI investment cases are built on the first and silent on the second.

19 Aug 2025 AI ROI AI Strategy

Article · 5 min read

Decision Strategy vs. Data Strategy: Why Most Enterprises Are Optimising the Wrong Thing

Every large enterprise has a data strategy. Almost none have a decision strategy. The distinction matters because AI value is not realised in data. It is realised in decisions.

18 Feb 2025 AI Strategy Decision Intelligence